Vertu MINI Bridgwater

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4.3/5 rating

Very Good

- Based on 14 verified purchases in the last 3 months

Vertu MINI Bridgwater Verified Purchases

86
Overall
Satisfaction
85
Would
Recommend
33
Total
Purchases

Total Active Purchases:

33

(Verified: 33)

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My experience at Vertu MINI Bridgwater

Vertu MINI Bridgwater were really helpful and I'd recommend them because the staff did everything expected of them at handover time and the car was ready to be driven off - after mountains of paperwork, although that is typical. I didn't get a "how are you getting on with your new mini" 'phone call as suggested would happen, but this was probably due to days off/weekend rotas. I did however get a couple of emails. Happy enough though.

Mr B
26/11/24
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Reviewed on JudgeService

Vertu MINI Bridgwater's Reply

Good afternoon, James . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

26/11/24
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Miss Kirsty Harvey
26/11/24
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Reviewed on JudgeService

Vertu MINI Bridgwater's Reply

Thanks for taking the time to mark us as 5 stars! Kind regards Dawn

26/11/24
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My experience at Vertu MINI Bridgwater

Kaleigh Lewis provided exceptional service and made the entire car-buying experience seamless and enjoyable. From the very first phone call, she was friendly, helpful, and proactive. She sent us a detailed video of the car we were interested in and was always available to answer our questions promptly.

The purchasing process was straightforward and hassle-free. During the test drive, Kayleigh took the time to explain everything about the car, which gave us complete confidence in our decision. The team even provided a new strip sticker for the car, which was a thoughtful touch.

The delivery service was equally impressive. The car arrived at our doorstep within a week, and the gentleman who delivered it was professional and friendly.

I would highly recommend them to anyone looking to buy a car. Outstanding service from start to finish!

Mrs Maya Gurung
20/11/24
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Reviewed on JudgeService

Vertu MINI Bridgwater's Reply

Good morning Maya. Thank you so much for your kind words! We are so happy to hear that Kayleigh was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

21/11/24
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My experience at Vertu MINI Bridgwater

Customer service from a manager after buying the car out right has been nothing short of horrendous , I not only would not recommend to friends but I will actively on all my socials media bring attention to avoid doing business with this company .

Mr Peter Meinen
08/11/24
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Reviewed on JudgeService

Vertu MINI Bridgwater's Reply

Good afternoon Peter. Thank you for your feedback, we are sorry that on this occasion we have not provided you with the customer service that we would expect. We understand you are in contact with a few of our managers who are looking to get this resolved for you. Kind regards, Dean

08/11/24
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My experience at Vertu MINI Bridgwater

I'd recommend Vertu MINI Bridgwater because the staff were really accommodating. They were friendly, knowledgeable and really approachable regarding all the ‘silly’ questions I had

Ms Gemma Banham
07/11/24
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Reviewed on JudgeService

Vertu MINI Bridgwater's Reply

Good afternoon Gemma. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

07/11/24
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Mrs T
01/11/24
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Reviewed on JudgeService

Vertu MINI Bridgwater's Reply

Good afternoon, Emilia . Thanks for the great score! Kind regards, Danielle

01/11/24

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Contact

01278 261255

Location

Car Dealer in Bridgwater, UK

The Showground, Taunton Road,

Bridgwater,

TA6 6DD, UK

Hours

Closed


Thursday

8:30am - 6:00pm

Friday

8:30am - 6:00pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm